All services operational
  • AMO (Main Service)

    Operational
  • API

    Operational
  • WordPress

    Operational

Recent Notices

  • AMO will be unavailable for scheduled maintenance on Wednesday, March 15th from 9:30pm to 11:30pm while we roll out system enhancements. More details about the enhancements are on our blog at http://www.associationsonline.com/2017/03/15/amo-q1-updates-launching-beta-admin-product-updates/
  • AMO will be undergoing system maintenance tonight, October 5, 9:00PM-12:00AM Central time. The system and websites will be intermittently offline during this period. We apologize for any inconvenience. These upgrades are necessary to help AMO continue to deliver optimal performance and relia...
  • AMO will be undergoing system maintenance tonight, July 20th @ 10:00pm - 2am CDT. The system and websites will be offline during this period. We apologize for any inconvenience. These upgrades are necessary to help AMO continue to deliver optimal performance and reliability for your hosting...

Recent Incidents

  • AMO 2 - Scheduled Maintenance

    Resolved in 20 hours
    Affected Service: AMO (Main Service) API WordPress May 08, Tue

    Identified
    AMO will be undergoing scheduled maintenance between 9PM and 12AM Central. During this time, all AMO services will be unavailable.

    03:23, May 08 CDT

    Maintenance Completed
    Maintenance completed successfully.

    23:43, May 08 CDT
  • Web1 - Unscheduled Maintenance

    Resolved in 23 minutes
    Affected Service: AMO (Main Service) January 27, Sat

    Investigating
    At approximately 1:15PM CST we were alerted to an issue on Web1. As a result, Association webpages will fail to load. The AMO administration area remains functional. We're actively working on this issue and will post updates as we have them.

    13:39, Jan 27 CDT

    Resolved
    This issue is resolved.

    14:02, Jan 27 CDT
  • AMO 2 - Email unavailable

    Resolved in 1 hour
    Affected Service: AMO (Main Service) August 09, Wed

    Identified
    Our SMTP relay provider is currently experiencing intermittent network connectivity issues. As a result, transactional and broadcast messages will fail to send. We are working closely with our provider, and if issues persist we will flip to our backup service.

    09:52, Aug 09 CDT

    Update
    We have started pushing messages to our backup SMTP provider and service will be restored shortly.

    09:54, Aug 09 CDT

    Resolved
    We have moved back to our primary SMTP provider and all services should be back online.

    11:12, Aug 09 CDT
  • AMO - Service Degredation

    Resolved in 2 hours
    Affected Service: AMO (Main Service) API WordPress June 29, Thu

    Identified
    Our infrastructure partner is suffering from a widespread outage that is impacting all AMO services. During this time, users may experience intermittent slowdowns and system instability. We are monitoring situation closely and will follow up with information as we receive it.

    06:10, Jun 29 CDT

    Fixing
    We've identified that the issue is impacting the load balancers more severely than the other systems and have taken steps to bypass the system temporarily.

    06:22, Jun 29 CDT

    Monitoring
    System stability has been restored, but we are continuing to monitor the situation.

    07:31, Jun 29 CDT

    Resolved
    System performance and stability has returned to normal.

    08:29, Jun 29 CDT
  • AMO 2 - Scheduled System Enhancements

    Resolved in 41 minutes
    Affected Service: AMO (Main Service) June 15, Thu

    Maintenance in Progress
    We will be upgrading our file manager interface between 10PM and 11PM Central. Our apologies for any inconvenience this may cause.

    22:00, Jun 15 CDT

    Maintenance Completed
    Maintenance has been completed.

    22:41, Jun 15 CDT
  • WordPress login issue

    Resolved in 22 hours
    Affected Service: AMO (Main Service) WordPress June 06, Tue

    Investigating
    Several AMO WordPress users have reported that members are having difficulties logging into AMO from their WordPress site. We are currently investigating this issue, and have a temporary solution in place. If members report this issue, please have them clear their cookies, or use a browser they have not logged into the system from before.

    11:00, Jun 05 CDT

    Testing
    We have a temporary solution in place. If you or your members continue to experience difficulties, please contact us at help-at-amohq.com

    12:25, Jun 05 CDT

    Resolved
    Our engineers have confirmed that this issue is resolved.

    09:51, Jun 06 CDT
  • No incidents reported